• Hosted Exchange – The full power of Microsoft Exchange without the headaches. Whether you need 1 user or 1000 users, we can support your needs. With full support for OS X and Windows, compliance archiving, popular mobile devices (including true Blackberry and ActiveSync) Perceiva is your best option. We can even provide a hybrid solution that combines the power of Exchange with lower cost mailboxes for users who don’t need the complete feature set of Exchange – all within the same domain. Prices starting at $13.00 per mailbox per month.
• Perceiva@Mail – A high power low cost solution that provides web based collaboration and support for mobile devices including iPhone and Blackberry. These include our signature advanced spam filtering and 10GBs of storage. Mailboxes start at $1.50 per user per month.

Of course Zimbra is an integral part of our product family with its outstanding web interface and revolutionary desktop client.

So be sure to contact an account manager today to discuss your options.

Greg M. Smith, CEO
Perceiva, Inc.

• A simple web interface for checking the status of tickets at anytime available at http://support.perceiva.com
• If you are a company admin, you can see all tickets associated with your organization
• You can continue to e-mail your requests to helpdesk@perceiva.com

We look forward to supporting you!

John, Shawn, and Cindy
Perceiva Help Desk Staff

Some important information about our offering:

• PHP 5.2.x support
• ASP 5.6
• CGI/Perl/Python
• .NET 2.0, 3.0, 3.5
• Ability to run crons
• MySQL and MS SQL databases
• FTP services

So please be sure to contact sales and get a detailed evaluation and proposal for your web hosting needs.

Greg M. Smith, CEO
Perceiva, Inc.

GTalk: perceiva@gmail.com
MSN: perceiva@live.com

If you have any suggestions on how we can better support your needs, please let us know.

• Built-in Faxing
• Jabber based instant messaging with presence
• Video Calling – requires video phones
• IMAP integration – for single message delete for voicemails
• Disk-space Quotas
• Notification Templates
• HD Voice Support (G.722)
• Updated User Portal and Switchboard
• Switchvox Notifier

Update: For those who are on our shared Switchvox platform, the update has been performed and you may take advantage of all of the features. Please contact the Help Desk if you have any questions on their use.

• Updated iSync and Outlook Connectors
• Ability to export mailboxes, contacts, calendars for off server archiving
• Bulk account provisioning
• Support for new versions Safari and Chrome
• Hundreds of bug fixes

Did you know that you can use Zimbra for corporate instant messaging, document storage, and even sync with your Blackberry (calendar, contacts, e-mail, and to-dos)? Be sure to get the most out of your hosted Zimbra solution, contact your sales rep today.

We do certainly realize that this has been an incredible inconvenience and I promise to work with you to find some what to attempt to make it up to you. I ask for your continued patience as we work to a resolution.

EDIT 4:00p EDT – Backups appear to be viable, restore is underway.

EDIT 9:15p EDT – Restore continues, we have about 400gb of mail to be restored in total. It is approximately 50% finished at this point from disk space calculations.

EDIT 7:00a EDT – Restore has completed. We are validating the restore, allowing the mail queue to deliver pending messages from Friday/Saturday and we will be allowing client access shortly.

EDIT 8:15a EDT – Services have been restored. A full root cause analysis is being developed and sent to customer contacts.

EDIT – Message from Greg, CEO of Perceiva -

I wanted to share my sincerest and deepest apologies for the outage experienced on mailbox.perceiva.com. There are several things that went wrong, the culmination of the perfect storm if you will. Our engineers are developing a formal root cause analysis. Once completed, we will be sending a notification all all customer contacts (those listed as the “admin” of the domain) with details on what happened, why it happened, what we are going to do to mitigate future risks and of course what we are going to do in an effort to make up for the experience we have all gone through in the last 48 hours.

We are pleased to announce a new Zimbra Hosting package for mobile professionals, dubbed Perceiva Mobile Professional (PMP).

With PMP, you receive 1 mailbox Zimbra Network Professional mailbox that includes 2GB of storage, advanced spam protection, Zimbra Mobile, and all other features enabled (Briefcase, Documents, To Dos, etc). The cost is: $150 a year, with no setup fee. We can even provide you with native Blackberry intergration at an additional cost. Please see our pricing page for details.

Now that you have professional e-mail, do you need a phone for your office? Perceiva also provide voice over IP done right. We include all the key features you need like caller id, music-on-hold, find-me/follow-me, and a web console to manage it, but we can also provide you with a personal conference bridge, 800 number service, auto-attendant. Pricing starts at $35/mo. Please contact us for more details.

This has been a three month battle which has created much buzz in the Zimbra community, generating 303 postings and over 42,000 views on the Zimbra forums

Having watched Microsoft’s attempt very closely, I am pleased they have decided to withdraw this bid. This will allow Zimbra to continue to innovate and provide a solid and reliable alternative for enterprise messaging and collaboration.

Details on the press releases can be found here and here.